GTC

Any online purchase made on the website is subject to prior knowledge and acceptance of these general conditions of sale.
Date of last modification: 24/09/2021

1. DEFINITION

Item: Products of any kind offered for sale (e-commerce service) on the Site.
Client: a non-trading natural person placing an Order, who has full legal capacity.
Order: a commitment to purchase all of the Items selected by the Client via the Site's e-commerce service.
Site: website published by AIT MANOS FRANCE and accessible at the address


2. PREAMBLE

The present general terms and conditions of sale (hereinafter "GTC") apply exclusively between any Customer and the company AIT MANOS FRANCE (hereinafter "AIT MANOS FRANCE") whose head office is located at 10, rue de Penthièvre 75008 Paris France.
You can reach one of our advisors at AIT MANOS FRANCE by contacting us via the contact form on our Site
The General Terms and Conditions of Sale are applicable without restriction or reserve to all items offered for sale on the Site.
Any Order on the Site is conditional upon the Customer's prior and unreserved consultation and acceptance of these GTC and the applicable prices.
The Customer's "click" on the "I accept" button accessible on the page dedicated to the validation of the order is deemed to be acceptance.
These GTC prevail over any other document.


3. WARNINGS

The sale of Items on the Site is exclusively reserved for retail sale and for private individuals.
Under no circumstances may the Site be used by professional sellers, alone or in groups, regardless of the method of marketing their products (internet marketplaces, shopping malls, intermediaries, physical shops in particular). The Client therefore acknowledges and accepts that the Items may only be purchased in quantities corresponding to the average needs of a consumer, both in terms of the number of Items ordered in a single order and in terms of the number of individual Orders respecting the usual quantity of an average consumer placed for the same product. AIT MANOS FRANCE reserves the right to refuse an order obviously validated by a professional salesperson.
All Clients declare that they are aware of the unreliability of the Internet network, especially in terms of relative security in the transmission of data, of non-guaranteed continuity in access to the Site, of non-guaranteed performance in terms of volume and speed of data transmission and of the propagation of viruses. AIT MANOS FRANCE warns each Client of the need to implement a solution and security measures within their computer or portable or mobile equipment to prevent the propagation of viruses.


4. CREATING A CUSTOMER ACCOUNT

Any person may freely and without charge create a customer account via the "Create an account" section.
A customer account is created by filling in the form offered to the Site user. This account is strictly personal and allows the Customer to identify him/herself before validating each Order.
When creating a Customer Account, the Customer enters the data that allows him/her to be identified under his/her full responsibility, control and direction and undertakes to provide complete, accurate and up-to-date information, and not to impersonate any third party, nor to hide or modify his/her age.
When creating a Client Account, the Client chooses his/her identifier (email) and password.
If the identifier chosen is already assigned, the system invites the Client to choose another one.
Identifiers and passwords are personal and confidential. Although AIT MANOS FRANCE takes all the necessary precautions and undertakes to protect the personal data of its Clients, the Client is informed of the need to keep his password secret and not to divulge it to a third party, for any reason whatsoever.
In the event of suspicion of the use of the identifier and password by a third party, the Client must immediately alert AIT MANOS FRANCE with a view to changing his password and/or choosing to have his client account closed.
AIT MANOS FRANCE reserves the right to close any client account and consequently refuse any sale to a Client in the case of non-payment of one or more previous Orders.
In this case, AIT MANOS FRANCE will send an e-mail to the Client concerned at the address given by the latter when creating the client account, informing the Client of the deactivation of the login and password and the closing of the account. A notice period of eight (8) calendar days is given to the Client so that he can make his observations to AIT MANOS FRANCE, without prejudice to the suspension of his Account during the notice period.
In general, the Client is informed of the fact that his account may be closed following the first request made by the Client by email to AIT MANOS FRANCE.

    5. CHARACTERISTICS OF THE ARTICLES

    The items available for sale are those shown on the Site. The offers are valid as long as they are visible on the Site.
    They are offered within the limits of the availability displayed on the Site.
    AIT MANOS FRANCE reserves the right to withdraw from the sale, at any time, any Article present on the Site and/or to replace or modify any information associated with the Articles appearing on this Site.
    In the event that an item is unavailable after an Order has been placed, the Client will be informed by email and the order will be automatically cancelled.
    AIT MANOS FRANCE undertakes to reimburse the Client as soon as possible and at the latest within 14 days of the cancellation of the order.
    The characteristics of the items sold on the Site (photographs, graphics and descriptions of the items, etc.) are given for information only and may change over time. Only the visual of the Article displayed at the time of the Order must be taken into account by the Customer. The characteristics and visuals are non-contractual.
    In the event of errors or omissions relating to the description of an Item, the liability of AIT MANOS FRANCE is limited to the reimbursement of reasonable costs incurred by the Client in returning the Item.

     6. ORDERING ITEMS

    All Orders imply an obligation to pay.
    The Client declares that he/she is at least 18 years old and has the legal capacity, or if he/she is a minor, guarantees that he/she has parental authorisation to place the Order.
    To place an Order, the Client must follow the online purchasing process and click on "Order" to submit the Order.
    Payment of the Order implies acceptance of these GTCs, of the price of the Items and of the content of the Order.
    Once payment has been confirmed, AIT MANOS FRANCE will send the Client an e-mail confirming the Order.
    All Orders are subject to prior acceptance by AIT MANOS FRANCE and are only definitively confirmed once the Client has received an e-mail confirming the dispatch of the Article(s).
    All Orders may be reimbursed if the conditions under which they were made fail to comply with these GTC.
    If the Client does not receive an e-mail following the placing of an Order, it is the Client's responsibility to contact the AIT MANOS FRANCE customer service department in accordance with the procedures described in article 13 of these GTC.
    AIT MANOS FRANCE shall in no way be held responsible for any typing errors made by the Client that prevent the confirmation e-mail and/or the Order from being sent.
    . The Client is advised to print out the Order confirmation e-mail.
    . If the Client has any queries regarding the progress of the Sales Order, he/she should log on to the Web Site to consult his/her client account or contact the AIT MANOS FRANCE customer service department in accordance with the procedure set out in article 14 of the General Terms and Conditions.

     7. PRICES OF ITEMS

    The price of the Articles sold on the Site is indicated by article and by reference.

      At the time of validation of the Order, the price to be paid is indicated in euros, including shipping costs, excluding taxes for the country of destination.

      They do not take into account the VAT of the host country.

      Any new taxes or contributions, in particular environmental taxes, are likely to be passed on, either upwards or downwards, to the sale price of the Articles.
      AIT MANOS FRANCE reserves the right to modify the prices of the Articles at any time, the Articles being invoiced on the basis of the rates in force at the time of validation of each Order.
      The price of the Articles invoiced is therefore the one indicated at the time of the Order

       8. PAYMENT OF THE ORDER

      All Orders imply an obligation to pay by credit card using a bank account with sufficient funds. The Order shall only be considered definitive once the price and costs associated with the Order have been paid in full. The price invoiced to the Customer shall be the price indicated in the Order confirmation sent to the Customer by e-mail.

      The Order is payable immediately, by credit card (CB, Visa, MasterCard, American Express).

      Once the Order has been dispatched, the Customer shall be informed by e-mail that his/her invoice, including delivery charges and VAT applicable on the date of the Order, is available online in the Customer's account.
      Transactions carried out on the Site are entrusted to a secure online payment platform STRIPE.
      This solution provides highly secure pages for entering payment data: card number, expiry date and visual cryptogram.
      This platform encrypts and then transmits these payment data to the bank in complete confidentiality and makes them inaccessible to a third party.
      It is possible for the Customer to save his bank details on his account. In this case the data remains encrypted and not accessible.


      9. TERMS OF DELIVERY

      The Customer will receive an e-mail with an Order number confirming that the order has been successfully processed. The Customer will be informed of the different stages of his/her Order by e-mail.
      Shipments shall be announced to the Customer by e-mail, to the e-mail address entered by the Customer in his/her customer account.
      Thanks to the shipment number, the Customer can track the progress of his/her parcel on the carrier's website.
      . The Customer is hereby informed that it is his/her responsibility to provide all the details required for the proper routing of his/her Order and for its delivery (access code, access specifications, etc.).
      If the Customer is absent at the time of delivery, a delivery notice shall inform the Customer of the methods of keeping the parcel and making it available to the Customer, under the sole and exclusive responsibility of the carrier.
      A delivery note shall be included in the parcel, summarising the Items ordered and actually delivered.
      The Customer assumes full and exclusive responsibility for the risk of loss or damage to the Items as from the time of their delivery.


      10. DELIVERY TIMES

      The Articles shall be delivered to the delivery address indicated by the Customer at the time of the Order at the latest by the end of the period indicated at the time of the Order, depending on the country of delivery.

        The average delivery time is between 30 and 60 days depending on available stock.
        AIT MANOS FRANCE undertakes to deliver within a maximum of 60 (sixty) calendar days from the date of the order.
        In the event of a delay in delivery in relation to the aforementioned maximum time limit, the Client may contact the AIT MANOS FRANCE Customer Service Department in order to request that the delivery be carried out within a reasonable additional period. In the event that this new deadline is not met, the Client may cancel the contract by e-mail or letter and obtain reimbursement for the Order.
        The contract and therefore the sale will be considered terminated upon receipt by AIT MANOS FRANCE of the e-mail or letter by which the Client informs AIT MANOS FRANCE of their decision, unless delivery has taken place between the sending and receipt of the Client's e-mail or letter.
        In the event that the Order is definitively cancelled, the Customer shall obtain a refund of the price paid for the Order within 14 days of the date of cancellation by the Customer.
        Each delivery shall be deemed to have been made as soon as the parcel is made available to the Customer, in particular by the carrier, as evidenced by the control system used by the carrier.
        If the parcel is damaged or if the Item does not correspond to the Customer's Order, the Customer must initiate the returns procedure described in Article 11 below within 30 calendar days of dispatch.

        11. RIGHT OF WITHDRAWAL AND TERMS OF RETURN

          11.1 Right of withdrawal

          Pursuant to Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights and Law No. 2014-344 of 17 March 2014 as transposed in Articles L.221-18 et seq. of the French Consumer Code, any consumer is entitled to cancel his or her order at any time within 14 calendar days following the date on which he or she received the Article(s) without having to justify his or her reasons or pay any penalties.
          Under the terms of the present GTC, AIT MANOS FRANCE wishes to grant the Client a withdrawal period extended to 30 calendar days. This withdrawal period expires 30 days after the day on which the Client or a third party other than the carrier and designated by the Client, takes physical possession of the Order.
          In order to exercise his/her right of withdrawal, the Client must notify AIT MANOS FRANCE of his/her decision to withdraw by means of an unambiguous statement to the following address

          Customer service AIT MANOS FRANCE
          10 rue de Penthièvre
          75008 Paris

          The Client can also fill in and send the model withdrawal form or any other unambiguous statement to the following email address:
          If the Client uses this option, AIT MANOS FRANCE will send him/her without delay an acknowledgement of receipt of the withdrawal on a durable medium (for example, by email).
          After having notified AIT MANOS FRANCE of his withdrawal in accordance with the present stipulations, the Client must return the Article(s) concerned within a maximum period of 14 days from this notification. This period is deemed to have been respected if the Client returns the Article(s) concerned before the expiry of the 14 day period.
          Any withdrawal made after the 30 day period mentioned above cannot be accepted.
          Only new, unworn and undamaged items will be refunded. The Article must be returned in its original packaging, or failing that, in packaging that guarantees equivalent protection.
          The return may be made by post.

          11.2 Return Policy

          Returns by post:
          In no case will AIT MANOS FRANCE reimburse the return postage costs paid directly by the Client to the Post Office.
          The Client must send his parcel to the following address:
          AIT MANOS FRANCE France
          10 rue de Penthièvre 75008 Paris, France
          Once the verification of the returned Article(s) has been carried out, AIT MANOS FRANCE undertakes to reimburse the Client as soon as possible following the notification of the request for retraction. In the absence of receipt of the Article(s) concerned or of proof of shipment within this period, AIT MANOS FRANCE reserves the right to postpone the reimbursement until the day of recovery of the Article(s) concerned or of the provision by the Client of proof of shipment of the Article(s) concerned.
          All sums paid for the Article(s) concerned and the delivery costs will be reimbursed to the Client (with the exception of any additional costs arising from the fact that the Client has chosen a delivery method other than the less expensive standard delivery method offered by AIT MANOS FRANCE), to the Client's bank account or payment account used for the payment of the Article(s), in respect of the Order.
          The Client will receive a confirmation email once the refund has been processed.
          In order to track their parcel, the Client can use the tracking number provided by the carrier.

          12. GUARANTEES

          The Articles are guaranteed against defects of conformity and redhibitory defects under the conditions provided for in Articles 1641 to 1649 of the Civil Code and L 2171 et seq. of the Consumer Code, as from delivery:

          Guarantee for hidden defects
          Article 1641 of the Civil Code: the seller is bound by the guarantee for hidden defects of the thing sold which make it unfit for the use for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would only have paid a lower price for it, if he had known about them.
          Article 1643 of the Civil Code: he is liable for hidden defects, even if he did not know about them, unless, in this case, he has stipulated that he will not be obliged to provide any guarantee.
          Article 1644 of the Civil Code: in the case of articles 1641 and 1643, the buyer has the choice of returning the thing and having the price returned, or keeping the thing and having part of the price returned.
          Article 1646: if the seller was unaware of the defects in the thing, he shall only be required to return the price and reimburse the buyer for the costs incurred by the sale.
          Article 1648 paragraph 1 of the Civil Code: the action resulting from redhibitory defects must be brought by the buyer within two years of the discovery of the defect.

          Legal guarantee of conformity
          Article L 217-4 of the Consumer Code: the seller delivers goods that conform to the contract and is responsible for any defects in conformity existing at the time of delivery. He shall also be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter was made his responsibility by the contract or was carried out under his responsibility.
          Article L 217-5 of the French Consumer Code: The goods conform to the contract
          1/ If they are fit for the purpose usually expected of similar goods and, where applicable:
          If they correspond to the description given by the seller and have the qualities that the seller presented to the buyer in the form of a sample or model;
          If they have the qualities that a buyer may legitimately expect in view of the public statements made by the seller, the producer or his representative, particularly in advertising or labelling

          2/ Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the seller's attention and accepted by the latter.
          Article L. 217-7 paragraph 1 of the French Consumer Code: Defects of conformity that appear within twenty-four months of the delivery of the goods are presumed to have existed at the time of delivery, unless proven otherwise.
          Article L. 217-9 of the French Consumer Code: In the event of a lack of conformity, the buyer shall choose between repairing or replacing the goods. However, the seller may not proceed according to the buyer's choice if this choice entails a cost that is clearly disproportionate to the other option, taking into account the value of the goods or the importance of the defect. He is then obliged to proceed, unless this is impossible, according to the method not chosen by the buyer.
          Article L 217-10 of the Consumer Code: If repair and replacement of the good are impossible, the buyer may return the good and have the price returned or keep the good and have part of the price returned. The same option is open to him:
          1/ If the solution requested, proposed or agreed upon in application of article L. 217-9 cannot be implemented within a period of one month following the buyer's complaint;
          2/ Or if this solution cannot be implemented without major inconvenience for the buyer, given the nature of the good and the use he is seeking.
          However, the sale cannot be cancelled if the lack of conformity is minor.
          Article L. 217-11 of the Consumer Code: the application of the provisions of articles L. 217-9 and L. 217-10 shall take place without any cost to the buyer. These same provisions do not prevent the allocation of damages.
          Article L 217-12 of the Consumer Code: the action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.
          The Client may contact AIT MANOS FRANCE via the contact form on the Site to obtain any information relating to the exercise of these guarantees. In accordance with article 23 of the present GTC, the Client will first contact AIT MANOS FRANCE to seek an amicable solution when he intends to invoke one of the aforementioned guarantees.
          This guarantee allows the Client to return the defective or non-conforming Articles delivered for reimbursement under the aforementioned conditions.

          13. AGREEMENT ON EVIDENCE

          The Client acknowledges and accepts that the systems used to record the Order are proof of all transactions between AIT MANOS FRANCE and the Client.
          The Client acknowledges and accepts that proof of acceptance of the present GTC (and any updates) is provided by ticking the "I accept" box on the order validation page for each order.
          To this end, the Client acknowledges and accepts that the computerised data stored on AIT MANOS FRANCE's computer servers in reasonable conditions of security and integrity will be considered, in an irrefragable manner, as proof of acceptance of the terms of the GTCs and proof of all transactions between AIT MANOS FRANCE and the Client.
          Consequently, except in the case of a manifest error by AIT MANOS FRANCE proven by the Client, the latter will not be able to contest the admissibility, validity or probative value of the GTC and the content of the Order, on the basis of any legal provision whatsoever which specifies that certain documents must be written or signed to constitute proof.
          Thus, these elements constitute proof and, if they are produced as means of proof by AIT MANOS FRANCE in any litigation or other proceedings, will be admissible, valid and opposable in the same way, under the same conditions and with the same probative force as any document that would be drawn up, received or kept in writing.
          At any time, the Client has the option of printing, downloading and keeping a copy of the GTCs on paper or electronically.

          14. LIABILITY

          AIT MANOS FRANCE reserves the right to modify the information contained in this Site at any time and without prior notice.
          AIT MANOS FRANCE undertakes to describe the items sold on the Site as accurately as possible and to ensure that the information published on the Site is updated in the best possible conditions.
          AIT MANOS FRANCE shall not be held liable in the event of failure to fulfil one of its contractual obligations resulting from an act of God or a case of Force Majeure as defined by the case law of the French courts. Force Majeure is an external, unforeseeable and irresistible event.
          In particular, AIT MANOS FRANCE shall not be held responsible for any non-execution or delay in the execution of Orders, caused by events beyond its control ("Force Majeure").
          A Force Majeure includes any act, event, non-fulfilment, omission or accident beyond the control of AIT MANOS FRANCE and includes in particular (non-limitative list):
          1. Strikes, closures or other industrial actions.
          2. Civil unrest, riot, invasion, terrorist attack or threat of terrorist attack, war (declared or not), or threat or preparation for war.
          3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
          4. Inability to use rail, ship, air, road or other private or public transport.
          5. Inability to use public and private telecommunications networks.
          6. Acts, decrees, legislation, regulations or restrictions of any government.
          7. Strike, failure or accidents of maritime, postal or other transport.
          The execution of the GTC will be suspended as long as the Force Majeure event lasts and the execution and delivery deadlines will be extended accordingly. AIT MANOS FRANCE will do its utmost to put an end to the Force Majeure or to find a solution that will allow it to execute its contractual obligations despite the Force Majeure.

          15. LICENCE

          AIT MANOS FRANCE grants the Client a licence limited to personal use of the Site, excluding any professional or commercial use of the Site.
          This Site or any part of this Site must not be reproduced, copied, sold, downloaded, modified or exploited for commercial or professional reasons without the prior, written and express authorisation of AIT MANOS FRANCE.
          The Client must not use techniques allowing the copying of a brand, a logo or any other information (notably images, text, models) of which AIT MANOS FRANCE is the owner without its prior, express and written agreement.
          AIT MANOS FRANCE authorises the Client, on a non-exclusive and revocable basis, to create a hypertext link pointing to the home page of the Site on the condition that this link does not harm the interests of AIT MANOS FRANCE. In particular, inserting a hypertext link that could lead to the belief that the Articles are infringing could be detrimental to the interests of AIT MANOS FRANCE.
          Under no circumstances may the creation of this hypertext link engage the responsibility of AIT MANOS FRANCE, on any grounds whatsoever.

          16. PROTECTION OF PERSONAL DATA

          The Client is informed and accepts that his personal data may be collected on the Site and used by AIT MANOS FRANCE which acts as a data controller in the sense of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "General Data Protection Regulation" or "GDPR").
          AIT MANOS FRANCE undertakes to protect and ensure the security and confidentiality of its Clients' personal data in accordance with the RGPD, in particular by taking all necessary precautions to prevent this data from being distorted, damaged or accessed by unauthorised third parties.
          In particular, the Client's personal data may be transmitted to service providers and contractual partners who, as subcontractors within the meaning of the RGPD, intervene and contribute directly to the management of the Sales Order and for whom it is absolutely necessary to have access to the personal data provided by the Client at the time of the creation and use of the Client's Account (identity, postal address, telephone number, e-mail address). Subcontractors may only act on the instructions of AIT MANOS FRANCE
          The Client's personal data is collected for the following purposes:
          Management of Orders and relations with Clients;
          Informing Clients about commercial offers and information related to the brand;
          Reinforcing and improving communication about the Web Site and the brand by sending, in particular, newsletters and special offers based on the Client's preferences noted on the Site;
          Improving and personalising the services offered to Clients; and complying with legal and regulatory obligations.
          The Customer's personal data is only kept for the time strictly necessary for the purposes set out above.
          In accordance with the RGPD, the Customer has a right of access, rectification and opposition to the personal data concerning him/her (hereinafter the "Data Protection Rights").
          To exercise one or more of the Data Protection Rights, the Client must send a request by email or by post to the AIT MANOS FRANCE Customer Service Department, by filling in the contact form located on the site or by writing to the following address, indicating his surname, first name, email address and customer references AIT MANOS FRANCE, 10 rue de Penthièvre 75008 Paris, FRANCE
          Each request must be signed and accompanied by a photocopy of an identity document bearing the Client's signature and must specify the address to which the reply is to be sent.
          The reply to a request made on the basis of one or more of the Rights to Information and Freedom will be sent within 2 months of receipt of the request.
          The Client may communicate to AIT MANOS FRANCE specific directives in which he or she defines the way in which he or she intends to exercise, after his or her death, the Data Protection Rights in accordance with the RGPD.

           17. COMMERCIAL OFFERS AND NEWSLETTERS

          AIT MANOS FRANCE is likely to send information to the Clients concerning the brand's articles and commercial offers by mail, email, sms, telephone or via all the web spaces managed by AIT MANOS FRANCE on social networks, subject to prior acceptance.
          The Customer may at any time object to these commercial prospecting mailings free of charge by clicking on the "unsubscribe" link in each email or by making a request to a shop, via their internet account, by post or by replying STOP by SMS.

            18. COOKIES

            This "COOKIES" section allows you to learn more about the origin and use of browsing information processed when consulting our Site and about users' rights.
            Thus, when consulting the AIT MANOS FRANCE Site, information relating to browsing may be recorded in "Cookies" files installed on the user's terminal (computer, tablet, smartphone, etc.).
            AIT MANOS FRANCE issues these cookies in order to facilitate the user's navigation on the Site. They may also be issued by the brand's partners in order to personalise the advertising offer sent outside the Site.
            Cookies may be included in various areas of the Site. These areas may display advertising content from advertisers on users' terminals.
            Only the issuer of a cookie is likely to read or modify the information contained therein.
            The reading or placing of certain cookies may require the prior consent of the user. In this case, the user, after having been duly informed via the information on the banner dedicated to cookies and the information in the present general terms of sale, expresses his/her consent by continuing his/her visit to the Site.
            Cookies have a limited lifespan of 13 months after their first deposit in the user's terminal equipment.

            Cookies issued by AIT MANOS FRANCE
            The cookies that AIT MANOS FRANCE installs on the user's terminal, allow the recognition of the browser used to connect to the Site.
            AIT MANOS FRANCE issues cookies for the following purposes:
            - To establish traffic statistics (number of visits, pages viewed, abandonment in the order process, etc.) in order to monitor and improve the website.) in order to monitor and improve the quality of its services:
            - To adapt the presentation of its Site to the display preferences of the terminal:
            - To memorise information entered in forms, to manage and secure access to reserved and personal areas such as the customer's account and shopping basket:
            - To provide the user with content, including advertising, in relation to the user's interests and to personalise offers.

            Third party cookies
            When the user accesses the AIT MANOS FRANCE website, one or more cookies from partner companies ("third party cookies") are likely to be placed on the computer via the pages of our website or via content displayed in the advertising spaces.
            The cookies placed on the AIT MANOS FRANCE Site by the service providers used by AIT MANOS FRANCE to promote its activities and offers are intended to:
            Identify the products consulted or purchased on the Site in order to personalise the advertising offer sent:
            Send, if the user has authorised it when registering with these service providers, offers from the brand by email.
            The purpose of the cookies contained in the Site's advertising spaces is to enable statistics to be drawn up on the advertisements displayed (number of displays, advertisements displayed, number of users having clicked on each advertisement, etc.).
            The issue and use of cookies by third parties are subject to the privacy protection policies of these third parties. AIT MANOS FRANCE has no access to or control over third party cookies and acts as a subcontractor within the meaning of Article 35 of the French Data Protection Act. However, AIT MANOS FRANCE ensures that the partner companies process the information collected on the shop.aitmanos.com site exclusively for the needs of AIT MANOS FRANCE and in compliance with the French Data Protection Act.
            The user can refuse third-party cookies by making the appropriate settings in his browser.

            The user's choices concerning cookies
            Several possibilities are offered to the user to manage cookies. Any setting may modify their Internet browsing and their conditions of access to certain services requiring the use of cookies.
            The user may configure their browser software so that cookies are recorded in their terminal or, on the contrary, that they are rejected, either systematically or according to their sender.
            The user may also configure their browser software so that they are offered the option of accepting or rejecting cookies from time to time, before a cookie is likely to be recorded in their terminal.

            Parameterisation elements of the main browsers:
            The user may at any time choose to block or deactivate these cookies by configuring the internet browser of his computer, tablet or mobile, in accordance with the instructions established by his internet browser provider and appearing on the websites mentioned below.
            For more information, the user may also consult the CNIL website and in particular the page : 

            On Mozilla Firefox:
            Open the "Tools" menu, then select "Options"; click on the "Privacy" tab and choose the desired options or follow this link: 

            On Microsoft Internet Explorer:
            Open the "Tools" menu, then select "Internet Options"; click on the "Confidentiality" tab, then the "Advanced" tab and choose the desired level or follow the link below: 

            On Safari:
            Choose "Safari > Preferences" and then click on "Security"; In the "Accept Cookies" section choose the desired options or follow this link: 

            On Google Chrome:
            Open the configuration menu (spanner logo), then select "Options"; click on "Advanced Options" and then in the "Privacy" section, click on "Content Settings", and choose the desired options or follow the link below: 

            On iOs: 

            The user can also type "cookies" in the "help" section of his or her browser in order to access the instructions for setting the parameters.
            AIT MANOS FRANCE is in no way responsible in any way for the content or operation of any of the social networks, including those that may be linked to the Site.

            19. INTELLECTUAL PROPERTY, DOMAIN NAME AND WEBSITE

            AIT MANOS FRANCE is the exclusive holder of the intellectual property rights on the following elements, without this list being exhaustive:
            On the Articles offered on the Site, on the brands associated with the Articles;
            On the Site, and in particular on its tree structure, on the organisation and titling of its sections, on the visual and graphic identity, on its design, on its ergonomics, on its functionalities, on the software, texts, animated or fixed images, sounds, know-how, drawings, graphics and any other element composing the Site;
            On the databases, their structure and their contents, designed and managed by AIT MANOS FRANCE for the needs of publishing the Site;
            On all the design elements of the Site, whether graphic or technical;
            On the names, acronyms, logos, colours, graphics or other signs that may be used, produced or implemented by AIT MANOS FRANCE.
            It is therefore forbidden to reproduce in any form whatsoever, directly or indirectly, the elements referred to in the present article, as well as to alter the brands, patents, names, acronyms, logos, colours, graphics or other signs appearing on the elements made available within the Site, and more generally to use or exploit these elements other than in the context of the execution of the present.
            In this respect, the reproduction or use of all or part of these elements is only authorised for personal and private use, any reproduction and any use of copies made for other purposes being expressly prohibited.

            20. MODIFICATION OF THE GCV

            Taking into account the possible evolutions of the Site and the regulations, AIT MANOS FRANCE reserves the right to modify the GTC at any time.
            Only the GTC in force at the time of the conclusion of the contract will be opposable to the client.
            The new GTC will, if necessary, be brought to the attention of the Client by modification of the dedicated page of the Site. The Customer will then be invited to expressly agree to the new version of the GTC by clicking on the "I accept" button for each new order.
            The latest version of the GTC can be downloaded on a reliable and durable medium from the dedicated page of the Site and according to the methods indicated in the Preamble.

            21. APPLICABLE LAW, MEDIATION, DISPUTES


            These GTC are subject to French law.
            In the event of a dispute, the Client shall first contact AIT MANOS FRANCE to seek an amicable solution by contacting the customer service department.
            The European Commission has set up an online dispute resolution platform. The platform can be accessed at the following link:
            Any dispute will fall under the exclusive jurisdiction of the French courts of the Client's place of residence, in the absence of an amicable agreement between the Client and AIT MANOS FRANCE.